Several B.C. RCMP detachments face non-emergency phone line issues. Residents are urged to visit detachments in person and reserve 911 for emergencies.
A temporary disruption is affecting non-emergency phone services at several RCMP detachments across British Columbia, prompting police to ask residents to use alternative options while crews work to fix the problem.
Non-Emergency RCMP Calls Impacted Across B.C.
The RCMP has issued a public alert after technical issues disrupted non-emergency phone services at a number of detachments throughout the province.
According to police, the problem is currently under investigation. Teams are working to restore normal operations as quickly as possible.
As a result, some detachments are experiencing difficulties answering and transferring non-emergency calls.
Several Communities Affected
The service disruption has been reported at detachments in:
- Duncan
- Ladysmith
- Nanaimo
- North Vancouver
- Pemberton
- Port Alberni
- Sechelt
- Squamish
- Whistler
Moreover, RCMP officials say other detachments may experience occasional service interruptions as the issue continues.
What Residents Should Do
While technicians work to resolve the problem, residents are encouraged to delay non-urgent reports if possible. Alternatively, they can visit their local RCMP detachment in person for assistance.
At the same time, police stress that 911 should only be used for genuine emergencies. Calling emergency services for non-urgent matters could place additional pressure on dispatchers and delay responses to critical incidents.
Restoration Efforts Underway
The RCMP says restoring service remains a priority. Although no timeline has been provided, officials continue to investigate the cause of the disruption and are working to return phone systems to full operation.
Until then, residents in affected communities should expect potential delays when attempting to reach non-emergency RCMP lines and should consider visiting a detachment directly if assistance is required.