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Samsung Smart TV Outage Hits Thousands

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Thousands in the U.S. Hit by Samsung TV App Outage

If you’re wondering why your Samsung Smart TV won’t load Netflix or YouTube today, you’re not alone. A major Samsung TV outage swept across the U.S. Thursday afternoon, disrupting popular streaming services like Netflix, Peacock, and YouTube TV. Frustrated users found themselves staring at error screens instead of their favorite shows, sparking widespread confusion and concern.

Streaming Apps Refuse to Load

Instead of booting up smoothly, many users were redirected to the TV’s terms and conditions screen repeatedly. Despite multiple attempts to accept the terms, they encountered the same error: Samsung’s server couldn’t be reached.

This glitch left users unable to access any streaming apps, a frustrating disruption that affected both older models and even newly purchased 2025 Samsung TVs.

Outage Spreads, Complaints Mount

According to DownDetector, over 2,000 reports had flooded in by Thursday evening, confirming the issue’s nationwide reach. Social media platforms quickly became sounding boards for exasperated users.

One customer shared, “Can’t even watch TV tonight because the damn Samsung server is down.” Another went further: “Samsung server is down. Took down five-year-old TV thinking it was broken and bought a new 2025 Samsung TV. Only to realize the server issue continues. Rough night…”

Clearly, this wasn’t an isolated problem—and certainly not something a factory reset could fix.

Samsung Stays Silent (Mostly)

While Samsung hasn’t released an official public statement yet, the company seems to be responding individually via direct messages on social media. So far, there’s been no explanation about the cause of the outage or a timeline for resolution.

That radio silence has only fueled user frustration. Many feel left in the dark, unsure if the problem lies with their device, their internet, or the company’s backend systems.

What You Can Do Right Now

If you’re stuck on the error screen or getting kicked back to the terms and conditions page, don’t panic—and don’t assume your TV is broken. It’s likely a temporary server-side issue beyond your control.

For now, it’s a waiting game. Some users have found success with repeated attempts, while others report temporary relief after rebooting their TV or router—but there’s no guaranteed fix just yet.

Stay tuned to Maple Wire for the latest updates as this story unfolds.

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