Airline Targets Boarding Delays with Incentive Plan
DUBLIN, July 21, 2025 — Ryanair is weighing a decision to increase the €1.50 bonus paid to employees who identify passengers attempting to board with oversized carry-on luggage. The move is part of a broader strategy to reduce boarding delays and maintain efficiency, said CEO Michael O’Leary during a recent interview on RTE’s Morning Ireland.
A Response to Growing Cabin Bag Violations
Ryanair’s current carry-on policy allows passengers to bring a small cabin bag no larger than 40cm x 20cm x 25cm and up to 10kg. However, with new EU regulations adjusting the standard size to 40cm x 30cm x 20cm, the airline is anticipating more confusion — and potentially more violations. O’Leary emphasized that despite generous allowances, a small minority of passengers routinely ignore rules.
Encouraging Compliance Through Incentives
The bonus program rewards staff who intercept non-compliant luggage before it disrupts the boarding process. “We’re determined to eliminate the scourge of oversized bags,” Ryanair stated, noting that over 99.9% of passengers do follow the rules. “But for the 0.1% who don’t — expect to be charged.”
Fines and Equipment to Enforce Policy
Passengers caught with larger-than-allowed bags may face fines up to £75, depending on the route and travel date. To ensure compliance, Ryanair uses “sizers” at airport gates to measure bags. Staff bonuses are drawn from fees collected, a practice the airline says promotes both fairness and efficiency.
Profit Surge Supports Strategy Shift
The stricter baggage enforcement comes amid a strong financial performance. Ryanair reported €820 million in after-tax profit for April to June 2025, more than double the previous year’s €360 million. O’Leary attributed the gains to higher fares and a well-timed Easter holiday, adding that controlling operational costs remains a key focus.
Looking Ahead
While O’Leary acknowledged potential backlash over increased staff incentives, he remains firm on the strategy. “We’re happy to share a portion of the excess baggage revenue with our team,” he said. Ryanair expects the number of violations—and thus bonus payouts—to decline as passenger awareness improves.
Conclusion
As Ryanair seeks to streamline boarding and reinforce its baggage policy, the proposed bonus hike serves both as a deterrent for rule-breakers and a reward for vigilant staff. Whether this tactic reduces friction at gates will become clearer in the busy travel months ahead.
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