Via Rail train from Halifax to Montreal breaks down near Truro, N.S., forcing 175 passengers to disembark. Bus transport and refunds now offered.
Mechanical Issue Stops Halifax-Montreal Train in Truro
A Via Rail passenger train traveling from Halifax to Montreal came to an unexpected halt Sunday afternoon near Truro, Nova Scotia, after a mechanical failure disrupted the journey. The Ocean, Via Rail’s long-distance route along the Quebec-Maritimes corridor, was carrying 175 passengers at the time.
Where the Incident Unfolded
The train had departed Halifax late Sunday morning and encountered technical trouble just outside Truro, about 100 kilometres north of its point of origin. While it managed to limp into the Truro station, passengers were asked to disembark due to ongoing issues.
Disruption’s Impact on Travellers
Luke Thompson, a passenger traveling with his wife and six children to Amherst, described the moment the train came to a stop. “It was about a 30-minute wait,” he said, noting the air conditioning had failed in their car. Despite the inconvenience, he praised the crew for ensuring passenger comfort, citing complimentary sandwiches and calm communication.
Response from Via Rail
In an official statement, Via Rail confirmed the mechanical issue and outlined steps taken to support passengers. Buses were arranged for those who boarded in Halifax, and travelers scheduled to join the train after Truro were informed of the cancellation. These passengers will receive full refunds and a travel credit.
Those already on board were given refund options: either wait for transportation from Via and receive 50% back or secure their own travel and claim a full refund.
Delays and Frustrations
Thompson said he and his family waited nearly four hours before a bus arrived. “You can’t pull buses out of thin air,” he remarked, adding that some passengers, particularly those bound for farther destinations like Quebec or Montreal, expressed frustration over the long wait and uncertainty.
Timeline and Travel Impact
Under normal scheduling, The Ocean would have arrived in Montreal on Monday morning. With the breakdown, passengers’ travel plans were delayed by several hours or rerouted entirely. Via Rail has not yet announced whether service on the route will resume as scheduled for the next departure.
Safety Remains a Priority
Despite the disruption, Via Rail emphasized its commitment to safety and passenger care. “The crew was fantastic,” Thompson added. “They kept everyone calm and informed, which made all the difference.”
Passengers are encouraged to check Via Rail’s website for updated travel alerts and refund procedures.
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