Edmonton introduces numbered pedway IDs to speed up 911 emergency response and improve access for first responders across the 13 km network.
Edmonton Pedways to Receive ID Numbers for Faster 911 Response
City announces new system
Edmonton officials unveiled Monday a new identification system for the city’s extensive pedway network, aimed at helping first responders reach emergencies more quickly.
Navigating a complex network
Stretching 13 kilometres and linking 40 buildings and parkades, the pedway system has long posed challenges for pinpointing emergency calls. With only building addresses available, responders often faced delays navigating the underground and aboveground walkways.
How the system works
The city will install about 500 signs across the network, each bearing a unique number. Callers to 911 will be able to provide the pedway ID to dispatchers, who can then direct police, fire, or paramedics to the precise location and nearest access points.
Officials highlight safety gains
Ian Hosler, manager of Edmonton’s pedway identifier program, said the new system gives dispatchers “exactly where help is needed and how to access that location.” Emergency leaders echoed the benefits. Grant Ward of Edmonton Fire Rescue Services noted the identifiers will reduce wasted time moving between buildings, while EPS director Kay Anderson called the system “a game changer” for response times.
Origin during pandemic
The project began during the COVID-19 pandemic, when medical and disorder incidents downtown were on the rise. City staff collaborated with downtown building owners to design a system that could cut through location confusion.
Rollout across downtown
Many ID signs are already visible, with full installation expected in the coming weeks. The system includes major pedway connections such as Corona and Government Centre LRT stations, with MacEwan University slated for future integration.
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