The Unwritten Rules of Air Travel: What Not to Do
Ever wondered what really gets under the skin of flight attendants and gate agents? We’ve gathered their biggest pet peeves, so you can avoid being “that” passenger and make your next journey smoother for everyone on board.
Check Your ID—Twice!
Showing up at the airport without the right ID is a surefire way to stress out gate agents and delay your own trip. Always double-check that your government-issued photo ID matches your ticket exactly. Nicknames, expired licenses, or missing travel permits can leave you grounded before you even reach security. Save yourself the headache and check your documents before heading out.
Know Your Baggage Allowance
Nothing slows down boarding like a surprise bag fee or an overstuffed suitcase. When passengers don’t know their baggage limits, it causes a domino effect of delays and frustration for both staff and fellow travelers. Take a minute to review your airline’s baggage policy before you pack, and you’ll help keep the whole flight on schedule.
Don’t Bombard the Gate Agent
Gate agents need a few minutes to log into their systems before they can answer detailed questions about your seat or upgrades. Instead of rushing the desk the moment they appear, wait until they’re ready. If you just want a boarding update, ask away—but for anything else, patience pays off.
Respect the Boarding Zones
Jumping the line when your group hasn’t been called only creates chaos at the gate. It slows down the process and frustrates everyone waiting their turn. Stick to your assigned zone and let the boarding process flow smoothly.
Avoid Last-Minute Seat Swaps
Trying to swap seats at the last minute puts extra pressure on flight attendants, especially when the flight is full. If you want a specific seat, book it in advance. If you must ask to move, be polite and flexible—good manners go a long way.
Keep Diaper Changes in the Lavatory
Changing your baby’s diaper on the tray table is a big no-no. Not only is it unsanitary, but it also creates an unpleasant environment for everyone nearby. Use the airplane lavatory for diaper changes, and ask a flight attendant for help if you need it.
Mind Your Headphone Etiquette
Headphones are great for blocking out noise, but don’t tune out the crew. Take them off during safety briefings and when flight attendants are speaking to you. And remember, your seatmates don’t want to hear your music or videos—keep the volume down.
Keep Your Shoes (and Socks) On
No one wants to see—or smell—bare feet on a plane. Flight attendants agree: keep your shoes and socks on throughout the flight. Airplane floors aren’t as clean as you might think, so for your health and everyone else’s comfort, stay covered up.
Time Your Bathroom Breaks
Rushing to the lavatory while the drink cart is in the aisle creates unnecessary obstacles for the crew. Try to use the restroom before or after beverage service, and choose an aisle seat if you know you’ll need frequent trips.
Skip the Stinky Snacks and Strong Scents
Bringing pungent food or dousing yourself in perfume can make the cabin unbearable for others. The recycled air on planes means smells linger. Stick to mild snacks and light deodorant, and save the strong scents for after you land.
Wait for the Seatbelt Sign
Standing up before the plane reaches the gate is risky and can cause accidents. Wait until the seatbelt sign is off before reaching for your bags. Those extra seconds could save you—and others—from injury.
Final Boarding Call:
A little courtesy goes a long way at 30,000 feet. By following these tips, you’ll make flying easier for airline staff and more pleasant for everyone on board. Safe travels!
