Ottawa considers $500K heritage facelift to revitalize Bank Street’s struggling storefronts and restore community vibrancy in Centretown.
Ottawa Proposes $500K Facade Program for Centretown
Who is involved:
Ottawa city council is considering a new heritage restoration plan that could breathe life into a fading stretch of downtown Bank Street. The $500,000 Centretown Facade Improvement Pilot Program is expected to go before council for approval on June 25, aiming to reverse years of decline by supporting commercial property owners in enhancing their storefronts.
Why the Area Needs Renewal
Once a thriving commercial hub, Bank Street between Albert and Catherine streets — along with part of Somerset Street West — has seen a troubling rise in vacant storefronts and visible decay, worsened by the lasting impact of the COVID-19 pandemic.
“There are currently 30 empty storefronts,” said Sabrina Lemay, executive director of the Centretown Business Improvement Area (BIA). “It looks empty, it looks abandoned and feels unsafe.” Lemay emphasized that revitalizing the facades isn’t just about appearance — it’s about restoring a sense of community and encouraging investment.
What the Program Offers
If approved, the pilot will allocate $500,000 from existing city funds over two years, providing property owners with grants covering up to 75% of eligible upgrade costs, capped at $75,000 per property. Qualifying work includes:
- New signage and lighting
- Accessibility improvements
- Heritage conservation like brickwork, structural repairs, and repainting
The program spans two conservation districts and aims to enhance the visual character and usability of the area, while encouraging private investment.
Community Response and Expectations
Local businesses, many of which are grappling with low foot traffic and growing social challenges like homelessness and drug use, have cautiously welcomed the proposal.
Jerome Duquette, co-owner of Herb & Spice grocery store at Bank and Lewis streets, described the plan as “a glimpse of hope.”
“It’s inspiring for people to see something beautiful again,” Duquette said. “Even small changes send a message that the area is alive.”
How the Initiative Could Transform Bank Street
City staff told Ottawa’s built heritage committee that this project is designed to make the area greener, safer, and more inviting. More than cosmetic, the upgrades are expected to increase pedestrian engagement, attract new tenants, and boost community pride.
Lemay echoed this sentiment: “Facade improvements may sound small, but their effect is profound. They tell people Centretown is open for business again.”
What’s Next
The future of the program rests on Ottawa City Council’s decision on June 25. If passed, the plan could mark the start of a slow but meaningful transformation for one of the city’s most historically significant — and currently struggling — downtown corridors.